About Us

About

At Poconos Paradise Management,

We are a hands-on, locally rooted team led by Cassy Irwin and Avi Rose. We manage approximately 20 short-term rental properties exclusively in the Poconos, giving us deep knowledge of the region, its seasons, and its guest expectations. Our unique partnership combines on-the-ground operations with expert digital management to deliver an exceptional experience for both owners and guests.

 

Cassy oversees everything happening at the property level—cleaning, maintenance, inventory, supplies, inspections, and emergency calls—while Avi manages the digital side, from listing optimization and dynamic pricing to guest messaging and automation. Because we do the work ourselves, you’re never passed off to a random team or call center. Owners and guests communicate directly with us, ensuring fast solutions, consistent service, and stronger performance year-round.

 

Our trusted cleaning and maintenance staff—most with us for years—are fully trained, insured, and respected. We use a two-tier cleaning system with a dedicated inspector, resulting in exceptional cleanliness ratings. Our maintenance team performs routine oversight and uses streamlined reporting systems to resolve issues quickly.

 

With an average 4.9-star rating on Airbnb, guests consistently praise our responsiveness, helpfulness, and solutions-oriented approach. We’re committed to protecting your property, maximizing your revenue, and creating flawless guest experiences every stay.